TRACS

Former Appointed Representative Network for Motor Dealers

The TRACS Network is no longer operational. If you are a former member and wish to contact us please either call us on 0114 244 4264 or email us at support@fisconline.co.uk.

If you are interested in using our compliance systems or need online compliance and product training Contact Us.

FISC Limited was authorised and regulated by the Financial Conduct Authority under Firm Reference Number 773446, and prior to this as TRACS Solutions Limited under Firm Reference Number 607442.

We withdrew from the Appointed Representative Network market on 31st March 2021 and our authorisation ceased on 28th April 2021. You can check this information on the Financial Services Register at https://register.fca.org.uk/.

If you are a customer of a TRACS Network Member (the Motor Dealer you purchased your car from) and you have a query or complaint, please raise this in the first instance with the Motor Dealer who was previously a TRACS Network Member.

Your rights to refer a complaint to the Financial Ombudsman (FOS) remain valid, where eligible and effective from the date you received a final response from us. You can access the FOS at https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm.