The eMaster system will sell you more vehicles and increase your customer retention. Designed specifically for use by OEM’s, finance companies, car and motorcycle dealers, eMaster is the most comprehensive and complete customer retention and lead management solution available anywhere, both in the UK and internationally.
Links with any finance houseBy taking a live daily feed of a dealer’s finance customer database from their finance supplier, eMaster monitors and tracks every finance customer calculating vehicle values and settlement figures daily to ensure that they can be re-solicited by the dealer, finance company or OEM at exactly the right time.
eMaster can link with any finance company and valuation service both in the UK and overseas and currently links with many finance houses including: BMW, Mini, Rolls Royce, Aston Martin, Alphera, Alphabet, Peugeot, Citroen, Toyota, Lexus, Nissan, Renault, Dacia and Blackhorse. We are adding new ones all the time so please contact us for the latest list
A sales tool not just a CRM
Whilst eMaster can be used as a conventional CRM for finding customers based on various search criteria to produce simple leads etc., it also turns conventionality on its head by using notional ‘campaigns’ to target specific deals & vehicles to the right customers. On a daily basis, eMaster automatically calculates accurate settlements, vehicle valuations and carries all residual values, PCP, leasing information and manufacturer campaigns to provide up to the minute financial data that can be mapped to a specific deal instantly. Done at any level either by a dealer for their own customer database or at national level by a finance company or OEM, the results are simply stunning as it’s a win –win for everyone.
Sell more vehicles and retain customers!
Whether it’s end of term, early termination, an ongoing follow up program or a one off campaign on specific stock, eMaster makes the task of finding the right customer simple and straightforward by using the live finance data to target the right customers with the right deal on the right products at the right time.
eMaster campaigns include:
- New Car Manufacturer Offers - build an eMaster campaign around manufacturer offers, easily identifying customers which are best suited to the offer.
- Used Car Campaigns - quickly find customers for used car stock, getting the right deal to the right customer without losing margin - reduce overage stock.
- Service Campaigns – find the right service customers who are in a position to change - use eMaster to pre-screen service customers daily before they walk into the showroom - speak to the right customer every time.
- End of Term – the end of term alert module highlights customers who have not appeared in a campaign during the life of their agreement, so every customer will be flagged for contact before the end of their agreement.
eMaster will make a significant difference to your business and a full demonstration is essential to appreciate how it will improve your sales cycle, margins and customer retention!