SELL MORE VEHICLES AND RETAIN CUSTOMERS!
The eMaster™ system is the most comprehensive and complete customer retention and lead management solution available. By taking a live daily feed of your finance customers from your finance suppliers, it allows you to monitor and track of all your finance customer database to ensure that they can be re-solicited at exactly the right time.
Whether it’s end of term, an ongoing follow up program or a one off campaign on specific stock, eMaster™ will make the task simple and straightforward by using your live finance data to target the right customers with the right deal on the right products at the right time.
The heart of eMaster™ is the comprehensive Campaign Creation screen, which allows you to search your entire finance customer database based on any number of parameters - vehicle make and model, length of ownership, finance payments remaining, current equity, etc - then create a bespoke offer for your filtered customer list, instantly calculating a new deal for them based on accurate CAP valuations, finance settlements and exact residual values.
Example campaigns include:
Used Car Campaigns - quickly find customers for your used car stock, getting the right deal to the right customer without losing your margin - no more overage stock!
New Car Manufacturer Offers - build your eMaster™ campaign around manufacturer offers, easily identifying customers which are best suited to the offer.
Service Campaigns - instead of wasting time trying to speak to every service customer only to find out they aren't in a position to change - using eMaster™ you can pre-screen your service customers before they walk into the showroom - speak to the right customer every time!
eMaster™ also features an End of Term alert module, which can find any customers who have not appeared in a campaign during the life of their agreement (for example a PCP customer with a low initial deposit), so that every customer will be flagged for contact before the end of their agreement.
And as eMaster™ takes a daily import from the finance house, you can be sure that every customer still has the car and all the financial details are accurate before you contact them.
eMaster™ will make a significant difference to your business and a full demonstration is essential to appreciate all the features that will improve sales, profit and customer retention!
We currently link with many finance houses including: BMW, Mini, Rolls Royce, Aston Martin, Alphera, Peugeot, Citroen, Toyota, Lexus, Nissan, Renault, Dacia and Blackhorse. We can link with any finance house and are adding new ones all the time so please contact us for the latest list!