Privacy Policy & Cookies

Privacy and Cookies Policy for or (or any other used from time to time) (the “Website”)

FISC Limited (“we”, “us” or “our”) includes FISC Limited, FISC Global CY Limited  or any associated trading brands such as TRACS™, eMaster™ or any others from time to time is committed to protecting and respecting your privacy and your personal data. We own and operate the Website.

In this Privacy and Cookies Policy, references to “you” are to any person who submits data to us or the Website about him/herself or about any living individual in relation to use of the Website. When you use the Website or aspects of it, we may ask you to provide us with information about you, which remains your personal data at all times. This Privacy and Cookies Policy sets out clearly how we might use that personal data  and also provides information on your rights which may be exercised at any time in relation to our usage of your personal data and your privacy.

This Privacy and Cookies Policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy and Cookies Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

We will only use your personal data in the manner set out in this Privacy and Cookies Policy. We will only use your personal data in a way that is fair to you. We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected as defined in our data record, or for as long as we are required to keep it by law.

FISC Limited is the controller for the personal information we process, unless otherwise stated. FISC Limited is a company registered in England and Wales under company number 06554171 and with its registered office at Cygnet Way, Charnham Park, Hungerford, RG17 0YL. FISC Limited’s Registration Number with the Information Commissioner’s Office is ZA024783.

  1. Information we may collect from you

1.1 We may collect and process the following data about you:

1.1.1 your title, name, date of birth, address, email address, telephone numbers, business name and such other contact details as we require;

1.1.2 information about how you use the Website;

1.1.3 information that you provide by filling in forms on the Website or using functionality that is available on the Website. We may also ask you for information when you report a problem with the Website; and

1.1.4 if you contact us, we may keep a record of that correspondence.

1.2 You should only submit to us or the Website information which is accurate and not misleading. You should keep that information up-to-date and let us know if any of that information changes by emailing us at By submitting your or anyone else’s data to us or the Website, you must ensure that you have full authority and consent to supply us with that data on their behalf and you warrant to us that you have that authority.

  1. IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns and will not be used to identify any individual.

  1. Cookies

3.1 The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer’s hard drive. Cookies can be used to recognise your Internet Protocol (IP) address, saving you time while you are on the Website.

3.2 We only use cookies for your convenience in using the Website and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Website.

3.3 If you want to find out more information about cookies, go to or to find out about removing them from your browser, go to

3.4 Please note that we collect data from the Website about use of the Website using a web analysis tool which uses cookies that are (able to be) used to generate pseudonyms for a user’s profile. This means that cookies (which may be stored on your computer after you leave the Website) can store information about your visit.

3.5 Please also note that our suppliers and partners may also use cookies, over which we have no control.

  1. Where we store your personal data

4.1 All information you provide to us is stored on our secure servers in the EU. We use industry standard security and firewalls on our servers.

4.2 We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally need to request proof of identity before we disclose personal information to you.

4.3 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is made at your own risk. Once we have received your information, we will use strict procedures and security features to protect the information and to try to prevent unauthorised access to it.

  1. Uses made of the information

5.1 We use information held about you in the following ways:

5.1.1 To ensure that content from the Website is presented in the most effective manner for you and for your computer.

5.1.2 To manage the Website, detect fraud or Website abuses, send you information relevant to the Website and in case we have any queries.

5.1.3 To carry out our obligations arising from any contracts entered into between you and us.

5.1.4 To notify you about changes to the Services.

5.2 We also need to use your contact details and other information for any aspect of the Website (including, without limitation, providing customer support, preventing or investigating prohibited activity, enforcing the Terms of Use and verifying information).

5.3 We may transfer our databases containing your personal information if we sell our business or part of it to an actual or potential purchaser.

5.4 We may also disclose your details as described elsewhere in this Privacy and Cookies Policy.

5.5 Other than as set out in this Privacy and Cookies Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent, unless this is necessary for the purposes set out in this Privacy and Cookies Policy or unless we are required to do so by law.

  1. Other websites

The Website may from time to time contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of those websites, please note that those websites have their own privacy and cookie policies and that we do not accept any responsibility or liability for how those organisations process personal data or for those policies. Please check those policies before you submit any personal data to those websites.

  1. Individual Rights

Under data protection law you have rights such as the right to find out if we are using or storing your personal data, how it is being used and the right to access your personal information and supplementary information held about you. Your right of access can be exercised at any time and is limited to information about you. We will endeavour to respond to all requests as soon as possible and within one month.

You may contact us at any time to advise us of any changes to your personal data that require rectification if it is inaccurate (please see 1.2), to request the erasure of your personal data, to advise us of any required restrictions on processing or to object to the processing of your personal data and to withdraw consent under this policy at any time.

Should you have concerns regarding the use or processing of your personal data, or you believe that data protection law has been infringed, you should let us know as soon as possible. You also have the right to lodge a complaint with the Information Commissioner (ICO), which is the UK competent supervisory authority concerned with the processing of personal data, if your concerns are not fully resolved by us. The ICO will conduct an investigation into your complaint and decide if action is necessary to protect the rights of data subjects.

  1. Consent

8.1 By submitting data to us and using the Website, you consent to our use of your data and of anyone you represent in the manner set out in this Privacy and Cookies Policy (as amended from time to time, as described below) and you are responsible for ensuring that you have authority to consent on behalf of anyone about whom you submit data to us.

8.2 Please note that you can revoke any consent you have given us under this policy at any time by contacting us on and referencing this Privacy and Cookies Policy in the email subject line, using the body of the email to say what consent you are revoking.

  1. Changes to our Privacy and Cookies Policy

Any changes we may make to this Privacy and Cookies Policy in the future will be posted on the Website, and, where appropriate, notified to you by email. Each time you enter the Website, you agree that the Privacy and Cookies Policy current at that time shall apply to all information held or submitted by you.

  1. Contact

Questions, comments and requests regarding this Privacy and Cookies Policy are welcomed and should be addressed to

This Privacy and Cookies Policy was most recently updated on 10/06/2022.