Latest Company & Industry News

eMaster new car car sales volumes grow by 52%

1 February 2018

Despite a 5.7% fall in the UK’s new car sales volume during 2017, car sales generated via eMaster, FISC’s finance renewal system, grew by a noteworthy 52% to record levels. Simon Young FISC’s Managing Director commented ‘it is extremely pleasing that our eMaster renewals tool has helped dealers buck the trend of continuing falling new […]

FCA announces delay in application date for Insurance Distribution Directive (IDD)

21 December 2017

The FCA published the following statement today with regard delaying the implementation of the Insurance Distribution Directive (IDD) to 1 October 2018: https://www.fca.org.uk/news/statements/fca-statement-european-commission-announcement-insurance-distribution-directive-idd Jackie Crookes, Compliance Manager for FISC Ltd, says “Whilst welcoming the delay in implementation, FISC’s systems and services were ready for February. We will spend the intervening months ensuring all our clients […]

eMaster™ Training Workshops Are A Huge Success

6 December 2017

Earlier this year, FISC started a programme of workshops designed to work with dealers to help them get the best possible results from eMaster. The workshops cover a wide range of topics such as – customer retention best practices and sales approach; how to best create and eMaster campaigns; handling end of term opportunities; refining […]

New recruits to FISC development team

16 November 2017

FISC is delighted to welcome two new developers to it’s team. Claire Harrison and Will Elson join us as a full-stack developer and junior developer respectively. Bringing invaluable experience and enthusiasm, Claire and Will bolster our team and will work on our eMaster platform and FCA compliance software. Richard Shaw, FISC Technical Director, says, “We […]

Key Appointments Made to the TRACS Team

11 October 2017

Due to continued business growth following the merger of TRACS Solutions Limited with FISC Limited earlier this year, Key Appointments have been made in the TRACS Team. Rebecca (Becks) Allen, an original member of the TRACS Team, has been promoted to the role of Training & Audit Manager – Central; Becks will coordinate our onsite […]

Business Growth leads to further expansion of FISC’s Development Team

3 October 2017

Due to further business growth and our expansion into markets outside the UK, FISC is delighted to welcome 2 new members to its Development Team.

eMaster Users See Improvement On Customer Retention!

26 September 2017

FISC’s eMaster vehicle sales and renewal software has had a significant impact on customer retention will all clients both at dealer and manufacturer level. Andy Binns, eMaster’s Managing Director of Worldwide Sales explains “Over the past 2 years, analysis shows that eMaster has resulted in a substantial increase in customer retention rates across all our […]

ANALYTICS THE KEY TO IMPROVED PERFORMANCE!

19 September 2017

Analytics is the key to drastically improving performance according to Dean Le Page, FISC’s Data Manager. Dean explains, “No doubt most of you have heard all the buzz words: ‘Big data’, ‘Data Analytics’, ‘Predictive Targeting’ and so on. But what is the substance behind the jargon? In simple terms it means the more information you […]

FCA Motor Finance Work

30 August 2017

The FCA recently published details of its intentions to look at the motor finance market, in order to develop its understanding of finance products that are available to consumers, how they are sold to them, assess whether the products are causing harm to consumers, and to determine whether the market is functioning as well as […]

TRACS now part of the FISC Group!

23 August 2017

Just over 3 years ago TRACS Solutions Limited entered the market as a new and innovative alternative provider of Appointed Representative services to the UK Motor Dealer network. In that time TRACS and its fantastic team have gained an excellent reputation for providing dealer and customer friendly compliance solutions supported by courteous, efficient and knowledgeable […]

FCA Thematic Review of Principals and their Appointed Representatives (ARs) in the General Insurance sector – Follow Up

5 July 2017

On 22 June 2017, the FCA published details of its follow-up work to the Thematic Review of Principals and their Appointed Representatives (ARs) in the General Insurance sector, originally published in July 2016. The original Thematic Review found significant shortcomings and examples of mis-selling and customer detriment in the General Insurance sector. The FCA has […]

New Senior Appointments

28 June 2017

We are delighted to announce the following senior appointments to the FISC Team. Firstly, Peter Chisholm joins us as UK Business Development Manager, taking responsibility for managing the training and development of eMaster across the UK. Peter has worked in the retail motor industry for the last 29 years and brings a wealth of sales […]

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