Customer retention & finance renewal solutions for the motor industry
eMaster™ provides motor manufacturers, finance companies and their dealer network with a centrally controlled white labelled finance renewal and management solution that will increase vehicle sales and take your finance renewals and customer retention performance to new heights. Take a look at what eMaster™ can do for you!
The eMaster™ suite puts management of your motor finance renewals under your total control. eMaster™ allows you to quickly identify renewal opportunities, whether end of term, mid term, potential early settlement or otherwise.
Combined with eMasterPortal™, it creates a complete customer engagement programme driving enquiries and hot leads straight back to the supplying dealer. The eMaster™ mobile management App puts all of this in your pocket, with a suite of advanced reporting tools and real time lead notifications.
Supplemented by our hands-on eMaster™ Training and Consultancy programme, it helps you take full advantage of the power of eMaster™, refine best practices and sell more cars.
Whether it’s end-of-term, ongoing customer engagement, or a one off campaign to sell specific stock, eMaster™ uses your finance data to target the right customer with the right deal on the right car at the right time, and is the ultimate tool for motor finance renewals and increasing your customer retention.
Whilst eMaster™ can be used as a conventional CRM for finding leads based on various search criteria, eMaster™ unlocks potential sales by producing powerful national campaigns that target specific deals on vehicles to the right customers – those who can change their car for less than or similar to their current monthly payments – ‘Key4Key’.
The ground-breaking eMasterPortal™ brings the proven finance renewal power of eMaster™ direct to your customers. eMasterPortal™ is an imaginative customer centric advancement in customer engagement that will take both your finance retention performance and customer satisfaction to new heights in a fresh new approach to finance renewals and vehicle sales for OEM’s and finance houses.
The eMaster™ mobile management App is available for both Apple and Android devices, and gives eMaster™ users instant KPI’s and reporting in the palm of their hands, wherever they are. The App links directly to the user’s eMaster™ account in real time and provides up to the minute information on all eMaster™ performance data, as well as live notifications for hot leads.