As we edge our way out of lockdown, FISC’s eMaster system is playing a major role in the bounce back towards normal trading.
By digitally identifying only those customers in a key position to change their vehicle, eMaster saves the dealership both time and money whilst, at the same time, delivering increased sales through its sophisticated intelligence. This balance of smart calculation, profit retention and controlled lead generation is proving invaluable as dealers try to maximise the uptake in customer demand with reduced resources post lockdown.
Stephen Hebditch, Global Head of Retention Products, commented “We pride ourselves in providing all our global partners with the ultimate support package to back up the market leading eMaster system. As dealer resources remain tight, our training & consultancy team are working hand-in-hand with both OEM’s and dealers, where they are seen as an extra department operating as part of the overall dealership team. This close partnership frees up dealer time whilst capitalising on the FISC teams’ eMaster expertise to help drive increased sales and profit. This dealer growth is both significant and sustainable with April 2021 showing an overall growth in sales for our partners of 24.95% over the last 2 years, with one major OEM having increased sales by 92.78% over the period”.
Rob Draper, Business Development and Training Manager at FISC, added “With the lifting of lockdown we are delighted to be out and about in the dealerships again, providing expertise and guidance to maximise the uptake in consumer bounce back. Our diaries are rapidly filling with bookings for our popular and highly effective 2-day event as well as the 1-day “Back to Business” sessions. All our programmes provide an instant return-on-investment and are so successful in generating new and used cars sales that our re-booking figure is currently running at 100%”.
For more information or to discuss booking an event, click here to contact our Training & Consultancy Team.