eMaster™ Solutions

Using data to drive your customer retention & motor finance renewals

eMaster™ provides motor manufacturers, finance companies and their dealer network with a centrally controlled white labelled motor finance renewal and management solution that uses live data to increase vehicle sales and take motor finance renewals and customer retention performance to new heights.  

Our suite of
eMaster™ Services

eMaster™ allows the quick identification of motor finance renewal opportunities, whether end-of-term, mid-term, potential early settlement or otherwise.

Combined with eMasterPortal™ it creates a complete customer engagement programme driving enquiries and hot leads straight back to the supplying dealer.

The eMaster™ mobile management App provides access on the move, with a suite of advanced reporting tools and real time lead notifications.

Supplemented by our hands-on eMaster™ Training and Consultancy programme, it helps take full advantage of the power of eMaster™, refine best practices and sell more cars.

For dealers lacking the in-house resource, our Sales Renewal Team will manage a dealer’s eMaster™ database and operate as an extension of their sales team, providing support from campaign creation to making customer contact and gaining appointments.

eMaster™

eMasterPortal™

eMaster™ Mobile App

Training & Consultancy

Sales Renewal Team

eMaster™

Whether it’s end-of-term, ongoing customer engagement, or a one off campaign to sell specific stock, eMaster™ uses your live finance data to target the right customer with the right deal on the right car at the right time, and is the leading tool for motor finance renewals and increasing your customer retention.

Whilst it can be used as a conventional CRM for finding leads based on various search criteria, eMaster™ unlocks potential sales by producing powerful data-driven sales campaigns that target specific deals on vehicles to the right customers – those who can change their car for less than or similar to their current monthly payments – ‘Key4Key’.

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eMasterPortal™

The ground-breaking eMasterPortal™ brings the proven finance renewal capability of eMaster™ direct to your customers. eMasterPortal™ is an imaginative customer centric advancement in customer engagement that will take both your finance retention performance and customer satisfaction to new heights in a fresh new approach to finance renewals and vehicle sales.

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eMaster™ Mobile App

The eMaster™ mobile management App is available for both Apple and Android devices, and gives eMaster™ users instant KPI’s and reporting on the move, wherever they are. The App links directly to the user’s eMaster™ account in real time and provides up to the minute information on all eMaster™ performance data, as well as live notifications for hot leads.

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Training & Consultancy

We offer a wide range of eMaster™ training from one-day system seminars to bespoke consultancy and in-dealer targeted live prospecting events.

Available both in-dealer and online, we have courses and seminars for all levels of staff, covering a wide range of topics from basic eMaster™ use to detailed campaign creation and refinement.

We also offer hands-on consultancy with a strong focus on customer retention and eMaster™ skills, best practice processes, structures and soft skills, and the live 2-day sales event which provides an instant return by creating vehicle sales over the course of the two days.

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Sales Renewal Team

Our Sales Renewal Team will manage your eMaster™ database and operate as an extension to your sales team, managing all day to day aspects of eMaster™ from campaign creation to making customer contact. Our team are experts in eMaster™ and our contact centre will provide you with gold seam customer leads and appointments, leaving you to get on with running your business.

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FISC in numbers

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more expensive to find a new customer than retaining one

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Value of vehicle sales generated by eMaster

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of test drive appointments generated via eMaster lead to a sale

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of customers are more likely to be retained by eMaster

Request a Demo

For a full no obligation demonstration and to discuss how our eMaster™ Solutions could make a significant difference to your business, complete the form and contact us today.