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Customer Retention & Lead Management
eMaster will sell you more vehicles and increase your customer retention. Designed for use by OEM’s, finance companies, car and motorcycle dealers, eMaster is the most comprehensive and complete customer retention and lead management solution available anywhere, both in the UK and internationally.
Designed for use by motor dealers, FCA Tracker makes compliance within your dealership easy and straightforward. Used by hundreds of dealerships across the UK , FCA Tracker is an online customer facing tool that will take the headache out of the entire insurance sales process.
Our FCA Tracker Finance module, is available stand alone or can be seamlessly combined with the insurance module to ensure you meet all of your regulatory requirements not just for your finance sales process but also for the wider cultural and evidentiary side of FCA regulation.
Our compliance experts work closely with leading training organisations to bring you the latest up to the minute online FCA competency courses which will enable dealership staff to keep fully up to date with your entire insurance and finance product range and on the ever changing face of FCA compliance regulation.
F&I Tracker provides web-based F&I logs for motor dealers who wish to improve their F&I results. Holding all F&I product details including pricing, costs and margins within the system, it enables management to monitor key performance indicators in real time ‘at the click of a button’.
Learning Management System
E-learningonline is a web-based rapid authoring Learning Management System that allows you to self-author, publish and manage your own courses online quickly and easily. Suitable for all of your training needs, it’s simple to use and requires no special IT knowledge.
For Motor Dealers
By joining our general insurance Appointed Representative network, you can reduce your regulatory burden of having to deal directly with the FCA. Available throughout the UK, membership couldn’t be easier, and we’ll supply all the systems, training and advice you need to make compliance easy.
If you’re a directly authorised business with limited in-house compliance resource, our Hybrid AR service is the perfect solution. As an Hybrid AR, you stay directly authorised but we combine our systems and services to manage all of your compliance and sales oversight as we would if you were a full AR network member.
Audit & Compliance
Our team of industry experts can assist with many aspects of your daily compliance. This includes head office oversight (including advice and resource management), sales process reviews, sales performance monitoring, compliance audits and online staff training & competence.
OUR SYSTEMS ARE:
- Web based
- Easy to use
- Bespoke to your requirements
- Branded to your company CI
- Easily integrated into your other systems
- Motor industry specific systems
- Cost effective & proven systems & services
- Classroom and/or virtual training
- Ongoing updates
- First class technical support
- Systems using the latest technology